Your Online Sales Associate Duties – Part 2 Resource

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Sales Associate Job Description

Sales Associate Duties – Part 2

This is Part 2 of Sales Associate Duties. Read Part 1 here: Sales Associate Duties.


Ringing up sales at the cash register is a common responsibility in the retail sales associate job description. At the cash register, a sales associate is expected to be able to process transactions such as sales and returns through a variety of payment types, such as cash, credit cards, debit cards, checks, store credit, gift certificates. Credit cards may require a signature, while debit cards require a PIN.

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Sales Associate Duties

The five categories of the retail sales associate job description are:

  • Managing inventory
  • Sales
  • Customer Service
  • Cashier
  • Administrative Duties

Managing Inventory

There are two aspects to this category of a sales associate’s responsibilities: stock and store floor. In the behind-the-scenes operation of the store, a sales associate may perform duties such as unloading trucks and keeping overflow stock organized in the back room or warehouse area. For products that will be featured on the store floor, a sales associate will be involved in tagging merchandise with tags (price tags, size tags, sales stickers, etc.). Prices often change, and sales associates are expected to complete price changes by re-tagging and/or moving merchandise. Once this is done, they will arrange the merchandise on the store floor. This means placing the products in an organized fashion on shelves, racks, counters, and sales displays.

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